CFC13004: Training on Fostering a Psychologically Safe Workplace

Course Objectives

By the end of this course, participants will be able to:

1. Understand the Concept of Psychological Safety:
   • Define psychological safety and recognize its importance in the workplace.
   • Identify the impact of psychological safety on employee performance, innovation, and overall organizational success.
   • Understand the role of leadership in promoting and maintaining psychological safety.
2. Recognize Barriers to Psychological Safety:
   • Identify common barriers to psychological safety within an organization.
   • Understand how organizational culture can impact psychological safety.
   • Analyze workplace scenarios to recognize signs of psychological insecurity.
3. Promote Open Communication and Trust:
   • Encourage open and honest discussions within teams.
   • Develop active listening and empathy skills to foster trust.
   • Create an environment where employees feel safe to voice their ideas and concerns without fear of repercussions.
4. Implement Strategies to Build Psychological Safety:
   • Apply strategies to overcome barriers and foster a culture of psychological safety.
   • Promote inclusion and respect among team members.
   • Provide constructive feedback that encourages growth and improvement.
5. Develop Leadership Skills for Psychological Safety:
   • Demonstrate vulnerability and authenticity as a leader.
   • Encourage risk-taking and innovation by creating a supportive environment.
   • Support employee growth and development through mentorship and coaching.
6. Address and Resolve Conflicts Effectively:
   • Identify and address conflicts in a psychologically safe manner.
   • Utilize mediation and facilitation techniques to resolve conflicts.
   • Foster a culture of respectful disagreement and collaborative problem-solving.
7. Create and Sustain Policies that Support Psychological Safety:
   • Develop and implement policies that promote psychological safety.
   • Integrate psychological safety into performance reviews and feedback processes.
   • Ensure that organizational policies support mental health and well-being.
8. Evaluate and Improve Psychological Safety Initiatives:
   • Assess the effectiveness of psychological safety initiatives using tools and techniques.
   • Gather feedback from employees to identify areas for improvement.
   • Commit to continuous improvement and ongoing training in psychological safety.

GENERAL NOTES
i.   The clients have many options on where they would wish to have the training
ii. The client should communicate their preferred training venue at least seven days before the training date failure to which the training shall take place in Nairobi.
iii. This course is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. The course is taught through a mix of practical activities, theory, group works and case studies.
iii. Training manuals and additional reference materials are provided to the participants.
iv. Upon successful completion of this course, participants will be issued with a Chania finance consultancy certificate.
v.   The onsite training fee covers tuition fees, training materials, tea at 10am, lunch, tea at 4pm, training venue and a certificate on completion. Accommodation and travel may be arranged for our participants upon request.
vi.   The online training fee covers tuition fees, training materials, and a certificate on completion.